Terms and Conditions for Artyflow

1. Overview of the Platform

Artyflow is a web and mobile-based platform designed to help record labels and artist management streamline, structure, and execute content and release plans with their artists. Artyflow enables Clients to assign tasks, follow up on progress, and improve coordination through shared plans, templates, notifications, and analytics.

2. Access and Registration

Artyflow is a business-to-business (B2B) service. Access to the Platform is provided exclusively to pre-registered business clients (such as record labels and artist management companies) and their invited team members under existing commercial agreements with Artyflow AB.

The mobile application does not contain any functionality to make payments, purchases, or upgrades. All commercial agreements and payments are handled entirely outside of the mobile application. The app functions solely as an access tool for clients who have already entered into a commercial agreement with Artyflow AB.

To access and use the Platform, Clients must subscribe to a paid plan and may invite artists, managers, or team members (collectively "Users") into their workspace. Access is limited to invited Users whose email addresses are pre-approved in the Artyflow system.

By registering for and using the Platform, you confirm that:

• You are authorized to act on behalf of the organization you represent;
• You will not share login details or misuse the Platform;
• You will comply with these Terms and all applicable laws;
• You are responsible for ensuring that all invited Users comply with these Terms, including applicable data protection laws.

3. Subscription and Billing

Access to the Platform is granted based on a separate, individually negotiated master subscription agreement between Artyflow and each Client (e.g. record label or management company). The master subscription agreement specifies:

• Subscription period and renewal conditions
• Pricing and billing cycle
• Number of licenses included
• Custom features or service levels (if applicable)

Artyflow does not offer publicly available or self-service subscriptions. All commercial agreements, including payment for services, are handled directly between Artyflow AB and the Client, outside of the mobile application. No subscriptions, upgrades, or digital goods can be purchased within the app.

3.1 Relationship to Master Agreement

If you have signed a commercial agreement ("Master Agreement") with Artyflow, that agreement incorporates and is governed by these Terms of Use. These Terms shall apply unless explicitly overridden by specific clauses in the signed Master Agreement.

Failure to comply with agreed payment terms may result in suspension or termination of access, as stipulated in the respective agreement.

4. Platform Usage

The Platform must only be used for lawful and internal business purposes. Clients and Users agree not to:

• Copy, modify, or create derivative works based on the Platform;
• Reverse-engineer or attempt to extract source code;
• Use the Platform to store or distribute unlawful, harmful, or confidential content without consent;
• Interfere with or disrupt the performance or security of the Platform.

5. Intellectual Property

All intellectual property rights in the Platform and its content (excluding Client-uploaded content) belong to Artyflow. This includes, but is not limited to, code, design, documentation, branding, pre-built templates, and insights.

Clients retain ownership of all content they upload to the Platform. However, by using the Platform, Clients grant Artyflow a non-exclusive, royalty-free, worldwide license to use, store, process, analyze, and aggregate such content — solely for the purpose of operating, improving, and customizing the Platform. This includes providing tailored recommendations, templates, and insights to Clients and their artists.

Artyflow does not sell Client data to any third party. All data processing is strictly aimed at improving the user experience and performance of the Platform. We may use anonymized or aggregated data internally to enhance our service offering, improve product features, or generate industry benchmarks. We will never publicly disclose individual Client data or share data between Clients unless explicitly authorized.

All processing of personal data is carried out in accordance with our Privacy Policy and applicable data protection laws (e.g. GDPR).

6. Data Privacy

Our use of your personal data is governed by our Privacy Policy. By using the Platform, you consent to the collection and processing of data as outlined in that policy.

Clients are responsible for ensuring that any personal data provided to Artyflow has been lawfully obtained and that invited Users are informed of how their data will be used.

7. Confidentiality

Artyflow agrees to treat all Client data and internal information as confidential. We do not access Client content unless explicitly requested for support, troubleshooting, or as required by law. Confidentiality obligations survive termination of this agreement.

8. Availability and Support

We strive to maintain a reliable and accessible Platform but do not guarantee uninterrupted service. Planned maintenance or critical updates may cause temporary disruptions.

Basic support is included in all subscription plans. Clients may contact support via email.

9. Termination

Artyflow may suspend or terminate your access to the Platform with immediate effect if:

• You breach these Terms;
• Your subscription lapses due to non-payment;
• You engage in misuse, abuse, or illegal activity.

Upon termination, access to your workspace and data may be removed after 90 days unless otherwise agreed.

10. Limitation of Liability

To the maximum extent permitted by law, Artyflow shall not be liable for any indirect, incidental, or consequential damages, including but not limited to lost profits, data loss, or business interruption.

Service Downtime Credit

If the Artyflow Platform is unavailable due to reasons within Artyflow's control for more than 24 consecutive hours, the Client will be entitled to a financial credit. The credit will be calculated on a pro-rata basis, corresponding to the portion of time the Platform was unavailable in relation to the Client's active billing period.

This credit will be applied as a deduction on the Client's next invoice or subscription renewal. Planned maintenance, third-party service outages, and events classified as force majeure are excluded from this policy. The Client must notify Artyflow in writing within 14 days of the incident to be eligible for credit.

11. Indemnity

You agree to indemnify and hold harmless Artyflow and its affiliates, directors, and employees from any claims, damages, or losses arising from your use of the Platform, your content, or your violation of these Terms.

12. Modifications to the Terms

We may revise these Terms from time to time. If we make material changes, we will notify Clients via email or the Platform before the changes take effect.

Continued use of the Platform after the effective date of changes constitutes acceptance of the new Terms.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of Sweden. Any dispute shall be resolved by the Swedish district court.

14. Force Majeure

Artyflow shall not be held liable for any delay or failure to perform any obligation under these Terms where such failure results from causes beyond its reasonable control, including but not limited to internet outages, hosting interruptions, third-party service failures, governmental actions, pandemics, wars, strikes, natural disasters, denial-of-service attacks, hacking incidents, or other cybersecurity-related attacks or threats ("Force Majeure Events").

During such events, Artyflow will make reasonable efforts to restore services, but provides no guarantee of uptime or continuity.

15. Contact

For questions regarding these Terms, please contact: